Privacy Policy

This privacy policy explains how HLY Property Group Limited (“HLY Property Group”, “we”, “us”) handles personal information collected through this website and through enquiries made by email or telephone.

HLY Property Group Limited is a property investment and development company registered in Scotland (company number SC852467). Our registered office is 158 South Gyle Wynd, Edinburgh, EH12 9HN [CLIENT TO CONFIRM PUBLICATION]. For the purposes of UK data protection law, we are the data controller of the personal information described in this policy.

You can contact us about this policy or your personal information at any time by emailing hlypropertygroup@outlook.com.

We collect personal information that you choose to give us, typically when you complete an enquiry form on this website or contact us directly. Depending on the nature of your enquiry, this may include:

• your name and contact details, such as your email address and telephone number;
• for property sellers — the address and type of the property you are enquiring about, your preferred timescale and anything else you tell us about the property;
• for investors and joint-venture partners — your area of interest, your level of property investment experience and your investment requirements, including any indicative level of interest you choose to share;
• for renovation enquiries — the project address, the type and scope of works and your ideal start date;
• the content of your messages and correspondence with us; and
• any documents, photographs or other materials you voluntarily send us.

We do not currently use analytics, advertising or tracking technologies on this website. Please see our Cookie Policy for more information.

We use the information you give us to:

• respond to your enquiry and communicate with you about it;
• assess potential property purchase opportunities and discuss them with you;
• discuss potential investment or joint-venture opportunities, where you have enquired about them;
• respond to renovation enquiries and, where appropriate, arrange to discuss or view a project;
• carry out general business administration and record keeping; and
• comply with legal, accounting or similar obligations where applicable.

We will only use your personal information for the purposes for which it was collected, or for closely related purposes, unless we tell you otherwise.

UK data protection law requires us to have a lawful basis for using personal information. The basis that applies depends on the circumstances:

• Responding to enquiries — when you contact us, we generally rely on our legitimate interests in responding to you and operating our business. Where your enquiry is made with a view to entering into an agreement with us, we may also rely on the need to take steps at your request before entering into a contract.
• Business records — we rely on our legitimate interests in keeping appropriate records of our enquiries, projects and correspondence.
• Legal obligations — where we are required to keep or disclose information, for example for tax or accounting purposes, we rely on compliance with a legal obligation.
• Consent — where we rely on your consent, for example for any optional marketing communications, you can withdraw it at any time by contacting us.

Your information is stored securely and access is limited to those who need it for the purposes described in this policy. We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse, taking into account the nature of the information we hold.

Enquiry and email information is processed using our website and email service providers, who act on our behalf. [CLIENT TO CONFIRM — provider details]

We do not sell or rent personal information to anyone. We may share it, only where necessary, with:

• service providers who support our website, email or business systems [CLIENT TO CONFIRM];
• professional advisers, such as solicitors or accountants, where relevant to an enquiry, project or transaction you are involved in; and
• public authorities, regulators or law enforcement, where we are legally required to do so.

We do not routinely transfer personal information outside the United Kingdom. If any service provider we use processes information outside the UK in future, we will take steps to ensure appropriate safeguards are in place, and this policy will be updated to reflect that. [CLIENT TO CONFIRM]

We keep personal information only for as long as is reasonably necessary for the purposes described in this policy, including to satisfy any legal, accounting or reporting requirements. When information is no longer needed, it is securely deleted or anonymised. [CLIENT TO CONFIRM — formal retention schedule]

Under UK data protection law, you have rights over your personal information. Depending on the circumstances, these include the right to:

• request access to, and a copy of, the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your information, in certain circumstances;
• ask us to restrict how we use your information, in certain circumstances;
• object to our use of your information where we rely on legitimate interests;
• receive a portable copy of information you have provided to us, in certain circumstances; and
• withdraw any consent you have given, without affecting the lawfulness of anything done before you withdrew it.

To exercise any of these rights, contact us at hlypropertygroup@outlook.com.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection, via ico.org.uk, on 0303 123 1113, or at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. We would appreciate the chance to deal with your concerns first, so please contact us in the first instance.

We do not send marketing communications unless we have an appropriate lawful basis to do so — typically your consent. You can ask us to stop at any time by contacting us.

We may update this policy from time to time. The current version will always be published on this page, with the date it was last updated shown above.

If you have any questions about this policy or about how we handle personal information, please contact us at hlypropertygroup@outlook.com.